Michelle Reynaud is a sales operations and change management innovator, keynote speaker and consultant for global Fortune 500 companies. As Managing Director of King Consultants, Ms. Reynaud oversees and delivers business consulting on go-to-market strategy, end-to-end process flows, measures for success, expertise on sales systems, and improved productivity. Her key areas of focus are sales operations, strategy and change management in support of mergers and acquisitions. Ms. Reynaud’s career has spanned 35+ years at IBM, HP and Symantec, where she led teams of up to 170 people utilizing her Six Sigma skills to improve processes, driving change management with a focus on end-customer business needs.